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Terms of Service & Conditions

By registering for online Quran classes at equranedu.com , whether for yourself or for your child, you agree to comply with the following Terms of Service and Conditions.

1. Trial Classes & Enrollment

  • We offer free trial classes for evaluation purposes only.

  • After completing the trial sessions, you must confirm whether you wish to continue.

  • Continued classes will begin only after successful enrollment and payment confirmation.

2. Fees & Payment Policy

  • Monthly fees are paid in advance during the last week of each month for the upcoming month.

  • Classes may be paused automatically if payment is not received by the due date.

  • If payment remains overdue for more than 7 days, the academy reserves the right to suspend or discontinue classes without prior notice.

3. Class Pause & Slot Reservation

  • If you wish to temporarily pause classes and later resume with the same instructor and time slot, a full monthly fee will be charged to reserve the instructor’s availability.

  • Without reservation payment, the academy cannot guarantee the same instructor or schedule upon return.

4. Attendance & Leaves

  • Any leave taken by the student is considered a paid leave.

  • No make-up classes are guaranteed for student absences.

  • Leaves exceeding 5 consecutive days are not eligible for make-up classes due to instructor scheduling limitations.

  • If a student misses a class without prior notice (except emergencies), the class will be marked as completed.

5. Make-Up Classes

  • Make-up classes are not automatic and depend on instructor availability.

  • Absence caused by issues on the student’s side (internet, device, timing) does not guarantee a make-up class.

  • If a class must be canceled, notice must be given at least 6 hours in advance via the assigned platform or by emailing support.

6. Long Absence & Cancellation

  • If a student remains absent for more than two weeks without prior notice, the academy may cancel the enrollment.

  • In such cases, no refund will be issued.

7. Instructor Assignment

  • The academy reserves the right to change instructors at any time for academic or quality reasons.

  • If an instructor resigns or is replaced, a new qualified instructor will be assigned.

  • Students and parents are not permitted to maintain personal contact with former instructors.

8. Privacy & Safety

  • Do not share personal contact details, payment information, or private data with instructors.

  • equranedu.com is not responsible for any loss or misuse resulting from unauthorized sharing of information.

9. Communication & Payments

  • All payments, schedule matters, and account communication must be handled only through official academy channels.

  • Discussing payments or personal details directly with instructors is strictly prohibited.

10. Fee Revisions

  • Course fees may be revised annually, typically with an increase of approximately 6–7%, subject to academy policy.

  • Program fees may also vary depending on selected courses, instructor level, or special offerings.

9. Communication & Payments

  • Both Eid holidays are considered paid holidays for instructors.

  • Eid leaves are included in monthly fees.

  • No make-up classes or refunds are provided for Eid holidays.

11. Eid Holidays

  • Both Eid holidays are considered paid holidays for instructors.

  • Eid leaves are included in monthly fees.

  • No make-up classes or refunds are provided for Eid holidays.

9. Communication & Payments

  • equranedu.com reserves the right to update or modify these Terms of Service at any time.

  • Updated terms will be published on the website and will apply to all active students.

13. Applicability

  • These Terms & Conditions apply to all students enrolled in online Quran classes at equranedu.com.

Acceptance

By enrolling, you confirm that you have read, understood, and agreed to these Terms of Service.